Hey, I am good, I hope so, are you. I can expect that sort of behavior from this clinic. I emailed them about 1 week ago and it was a matter of urgency, however, didn’t get any response. I guess with clinics like such it is extremely important that you do your research properly. I emailed three clinics from the same country and only one responded. So for me, that was the first sign as to which clinic I was going to opt for. They provided me with all the answers that I had inquired about. However, I still didn’t stop my research because I wanted to ensure the clinic I was choosing was actually operating ethically. As you have mentioned that not everything is like what it seems on the internet. You just have to make sure that you yourself are properly researched. This clinic has online Webinar sessions which I had already been attending. I honestly loved them as they were so informative. Even talked to their employees through email and the response was quick and full of information. So I would suggest that you ask your sister to look into this clinic instead. Best of luck!