Hey, Emma, I hope you are well. I am sorry to hear about your experience with the clinic. It is so sad that fertility clinics are behaving in such a manner. Most of the people who contact fertility clinics are for help and they should at least be responsive. I am sure there is workload and schedule they have to follow. However, that still does not mean that you don’t reply at all. Anyways, my advice to you would be to not give up. I know it can get really irritating. I know people who after not being treated the right way decide to stop searching. However, I would suggest you, not to do that! There are so many other good clinics that you could visit. At this point don’t waste your time waiting for a reply. Surrogacy is a long process and every minute of your time is precious. Best of luck with the search. If you need any help do let me know.