Urrgh. I have seen so many people going through the same. I don’t know why the Lotus clinic is doing this. It is totally an unprofessional attitude. My sister emailed them twice. They didn’t reply. She is already so hopeless. She has been declared infertile. She decided surrogacy. Now, she has been continuously mailing them so we could take an initiative. Sadly, there is never any reply. All her hopes are dashed now. We are now searching for other clinics. I feel so sad for her already. I hope you also find another good clinic soon. Good luck!