I feel so sorry for what you had experienced. You are not who had a bad experienced with a lotus clinic. My sister is an infertile person. She is facing infertility issue for so long. Now she opts surrogacy for herself to have children. She tried to make contact with lotus clinic. She has mailed many times to the clinic. But she didn’t get any response yet. She has waist lot of time in trying to make contact with lotus. Now she is totally fed up with the things. She is going to search other clinics which have a professional behavior. I hope she will find a better clinic as Ukraine is the best place for IVF and surrogacy treatment. I wish you best of luck also for your future. Don’t lose hope. Everything will be alright. Stay blessed