Hi Emma! How are you? I hope you are better now. I would like to say that I am sorry you are going through infertility. You made the right decision to go for surrogacy but the clinic you chose has a long history of dissatisfied customers. I am also one of those customers or you can say potential customer. I also did not get any reply from them I tried to ask them about their infertility treatments and the cost of such procedures. I have also heard that they are not professional in their services. I would recommend you change your clinic. I wish you the very best of luck. I hope everything works out.