Hey. Hope you are doing well Sorry to hear about this.B ut guess what? this happened to me too. It is quite weird though. A friend of mine contacted them at the same time as me. She got a reply from them. But I never did. I understand it is a fertility clinic and they probably have many clients. But ignoring some people and just replying to a few is really not cool. I’m waiting too. I have suffered from things too. I’m looking for treatments but I can’t just fly to their clinic without getting any info about them. It is just absurd. I agree with you. Their communication system is flawed.