Well, this is just shocking. I am sorry for you. My friend had a similar experience with another clinic. She contacted L****. It was a nightmare. They were not responding. She was so hopeful. I understand what you must be going through. This is just one of the clinics. There are so many all over the world nowadays. Do not let this one experience shape your future. I am sure you will find the best clinic for yourself. Even if does take some time. I am sure in the end it will all be worth it. Love and best wishes.