It feels like I am reading my own story Angelina. L***s clinic has done the same to me as well. I kept emailing them to ask about their infertility treatments, expenses, and facilities for weeks. They didn’t bother to reply me once. Their communication channel is hell pathetic. They don’t understand patients’ distress. My journey has been so difficult. I had endometriosis so I failed to conceive naturally. I did tried IVF treatment twice but it failed too. My husband divorced me out of frustration because he loved kids. I felt so dead inside afterwards. After a year of despair and loneliness I remarried to a friend. I so want to have a child asap to make this marriage work but clinics like L***s has no regard for patients. Fortunately I contacted another clinic in Ukraine and got a very positive and motivating response. I even visited them with my husband and we are searching for a surrogate now to start our surrogacy treatment.