I am extremely sorry to hear about your experience. This must have been heartbreaking. It is not just emotionally draining but also physically. Life seems to get even more meaningless. Therefore, this type of behavior from a clinic disappoints me. It’s more like they don’t understand the pain the infertile couple is going through. No one should be this irresponsible. There are many other places available for this thing. I am sure they’ll reply faster. They’ll help you more. Everything will be alright for you. Just try to take good care of yourself Anyways, you don’t lose hope!