Hey Gina, so sorry to hear that you have faced inconvenience regarding the clinic known as Lotus. I am not getting where this clinic is going! I have read a lot of negative comments regarding their services on different forums. Their services are going bad day by day. I am unable to understand their mentality. You are not alone in this journey. There is a tremendous number of patients who have been a victim of them. One of my friends visited their clinic. Firstly, their fee was so expensive. Then my friend took a loan from Bank and went for surrogacy. But all went in vain. I think it is useless to contact them because they don’t bother to reply to you. If by luck, they reply you, you will get only a non-professional message. I will not recommend anyone to visit their clinic. Anyway, best of luck with your life.