Hi there. Hope you are feeling better now. I can totally understand your situation. My friend tried contacting Lotus clinic. They didn’t reply to her yet. She was very worried. She emailed them a number of times. Still no response. I was so shocked to see their behavior. I am telling my friend not to get worried. I asked her not to waste time or energy on them. So be aware of them. Do not give them a chance so that they can deceive you. Good fortunes.