Sorry to hear about your experience. It must be really frustrating. They should be ashamed of themselves. Why do they waste the time of clients? When they do not have the proper facilities. I have heard many negative things about them. Including their nonprofessional behavior. They do not reply on time. They are not kind towards their clients. They do not seem to care about their reputation. This is terrible. I think it will be better if they realize this. The forums are filled with negative views about them. I suggest that you look at other clinics. There are better clinics. But some research is always needed.