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This is so terrible. I can understand your situation. It must have been really hard for you. These clinics are really very pathetic. They have been troubling people for so long. My sister had a similar experience. She tried to contact them several times. But she did not get any response. They replied to her just once. That even seemed like a computer-generated email. They are very unresponsive. I don’t understand what they get by troubling people like this. If they can’t deal with their clients professionally, then what is the use of opening up a clinic. They need to stop fooling people. And try to act a bit professionally.