Hi Sara. Sorry to hear what your cousin had to go through. I am infertile. I can feel what she is going through. Thank you so much for your post. It saved me from travelling and spending so much of my money. I had contacted a****s as well. I was mad because they had not replied to a single message of mine. I found it very unprofessional and unethical. As a result of their fake publicity on their website, me and my husband had decided to travel their. Now, we live in Netherlands. We cannot afford to travel that far. Very grateful for your post. It would have been so heart shattering to travel there and find out that they provide such horrible services. My sympathies and prayers are with your cousin.