Yes, you are not alone in it angelina. I had the same experience with this clinic L***s. My infertility journey is way longer than yours. I got married to my husband 10 years back. And i have been facing infertility for 8 years. I also decided for surrogacy few months back. And i found this clinic L***s on internet. My husband asked me to contact them first. As we live in Uk so it was hard for us to visit the clinic in a person. And we wanted to know about their packages and policies. But they showed such insensitive behavior. We waited for them to reply for two months. And that wait was so long and hard for us. And i feel so disappointed to see that they are breaking many hopes and hearts. Such clinics must be banned. All they are spreading disappointments and hopelessness among people. and they have no right ti play with emotions like this. This is such a disgusting act.