Such clinics should be banned as they are only wasting the time of many people. I have also an experience with such a clinic. I contacted a clinic via email. I was trying to get the info about surrogacy. I live in Bulgaria. Here surrogacy is prohibited. So I can’t go to some other country to just go and collect some info about a clinic procedure. But the clinic didn’t replied. Now I will look for some other clinic for surrogacy. Contact some good clinics.