Hey! Not strange to hear your experience with L***s. My friend too had a bad experience with them when she was tried to make contact with them. She was looking forward to a fertility clinic for surrogacy treatment. She opted for this clinic. She emailed them all her reports and asked about the information related to the treatment and packages they offered. She waited for a week but didn’t get any response then she emailed them again. But the clinic ignored her and didn’t respond to her. She was distress by the unethical behavior of the clinic. But she didn’t lost her hope. Now she is looking forward to reputable clinic. Europe is a great place for fertility treatment. I hope she will find a better clinic soon. I suggest you should also make search for another clinic. Best wishes.