Hi there, I am sorry for you girl. I know you are feeling bad. But it’s not your fault. I have heard about them a lot. It is notorious for its unprofessional staff. My friend wanted to go to Lotus clinic too. She has been facing infertility for 7 years. She tried many procedures but no luck. She was so upset. She, at last, decided to go for surrogacy. She contacted the clinic but no respond. She waited a long time but waste. She changed her mind and went to a clinic in Europe. Now she has a daughter of 9 months. She is happy to choose that clinic. Hope things work out for you too.